Mobile Governance Programme

Mobile Governance Programme

The Department of Electronics & Information Technology (DeitY), Government of India has started the delivery of public services through mobile platform since July 2011. The following steps have been taken to implement Mobile Governance so far:

DeitY has developed and notified the framework for Mobile Governance in February, 2012.

DeitY is implementing Mobile Seva project as a one-stop solution to all the Central and State government departments and agencies across the nation for all their mobile services delivery needs.

As on date, over 1973 Central Ministries/Departments and State Governments are using Mobile Seva for providing SMS based services and over 690.6 crore SMS notifications have been sent to citizens for various mobile based services.

Citizens can now directly interact with Government Departments through SMS. As on date, over 583 public services have been made available to the citizens.

A Mobile Applications Store (m-AppStore) has been developed as part of Mobile Seva project and currently hosts over 659 mobile applications.

The Government of India is implementing the “Digital India” programme with a vision to transform India into a digitally empowered society and a knowledge economy. Under the Digital India programme, Government has proposed to implement e-Kranti which envisages provisioning of various e-Governance services in the country. The focus of the e- Kranti programme is to transform the e-Governance services by expanding the portfolio of Mission Mode Projects (MMPs) in e-Governance under various Government Departments, undertaking Government Process Reengineering (GPR), work flow automation, introducing latest technologies such as Cloud and mobile platform and focus on integration of services.

Various projects are being implemented under Digital India to transform the functioning of Government Departments and Governance services in order to make them more efficient e.g. MyGov, Digital Locker System, eHospital, National Scholarships Portal, Common Services Centres (CSCs), Mobile Seva etc.